Living in an apartment is much different than the residence halls, but SLI strives to maintain the necessary measures to make students and their parents feel comfortable while living with us. Here are some helpful tips to keep in mind:
When is rent due?
Rent is always due on the 1st of the month. A late fee of $35 will be assessed to a delinquent account on the 6th of the month.
What is included in rent?
SLI rent includes water, sewer, trash, snow removal, 24-hour maintenance, free resident parking, visitor parking, grounds-keeping/landscaping, Resident events, routine pest control, hammock gardens, pavilion – COMING SOON, and an excellent staff that is there to help you anytime you need them.
How do I pay my rent?
To make payments, there are several options:
- Tenant web portal – using the ACH option. You will need your bank account (savings or checking) and routing number; the processing vendor charges a fee for this option of $3.17. Please double-check that you entered the correct numbers; do not copy and paste your information, and rewrite your account information when prompted.
- Tenant web portal – credit card option. The fee for this option is $3.17, along with a 3.23% convenience charge determined by the credit card vendor.
- Tenant web portal – debit card option. The fee for this option is $6.95.
- Call the office and pay using the ACH option. (same fees as above)
- Call the office and pay using the credit/debit card option. (same fees as above)
- Bring a check or money order to the office. (no additional fees)
- Mail in a check or money order (no additional fees)
Can I make an advance payment?
Yes. You are welcome to make advance payments.
Can I use Financial Aid to pay rent?
Yes, when your funds are dispersed to you, you can make a payment for the entire lease’s rent.
What is the term of my lease?
The leases between Student Lodging, Inc. and its tenants are 12-month residential leases. Leases are not associated with the schedule of a particular university or class types(i.e. Online or hybrid). There are circumstances where shorter lease terms are available. Please contact the leasing office for more information.
Where can I find my lease?
You can access your lease on the Tenant Web Access (TWA)
Do you allow pets?
We adore our furry friends, and we welcome your 4-legged family members! You are limited to 2 total pets per apartment, and a non-refundable fee, pet rent, and specific pet rules apply:
– Pet fees include a $100 non-refundable pet fee.
– Monthly pet rent ranges from $30 – $45.
– We do have weight and age restrictions on pets
Call the leasing office to receive a full copy of the animal addendum. Regardless of whether tenants have an animal, all tenants must complete the animal addendum and Pet Screening process.
How many different unit types do you have?
1, 2, 3, 4 and 5 bedroom units.
What furniture is provided?
Wellness apartments come fully equipped with a fridge, stove/oven, dishwasher, garbage disposal, microwave and washer & dryer. Tenants are responsible for furnishing their living room and bedroom.
Brookwood apartments come fully equipped with a fridge, stove/oven, dishwasher, garbage disposal, and washer & dryer. Tenants are responsible for furnishing their living room and bedroom.
Other properties come equipped with a fridge, and oven/stove. Laundry facilities are onsite. Tenants are responsible for furnishing their living room and bedroom.
Will I get my Security Deposit back?
The Security Deposit is refundable. Security deposits will be processed within 30 days of your lease end date, and any outstanding balance, damage, or cleaning fees will be deducted from your security deposit.
Are utilities included?
Rent includes water, trash and sewer. Tenant is responsible for Electric and gas.
Cable / internet is optional.
How do I set up my utilities?
The following companies provide service to our complex:
- Electric: PP&L – Call 1-800-342-5775 or visit www.pplelectric.com
- Gas: UGI – Call 1-800-272-9844 or visit www.ugi.com
- Cable and Internet: COMCAST – Call – 1-800-266-2278 or visit www.xfinity.com
What if I need maintenance in my bedroom or apartment?
If you need maintenance, go to your tenant web portal and fill out a maintenance request. You can also call or stop by the office. If it is a maintenance emergency, please notify the front office immediately at 717-872-4611. If it is outside business hours, please call the office, and your call will be directed to our emergency on-call staff member.
Is renters insurance required?
Student Lodging, Inc. does not require renters insurance. However, our complex is not responsible for your personal belongings. We recommend that you check with your parent’s homeowners insurance agent.
What if I need to break my lease?
The lease between Student Lodging, Inc. and its tenants is a legally binding document; there is an option for unit termination. Information for terminating a unit’s lease can be found in the lease documents provided to you. Please call our office for more details.
Is there a form of transportation for tenants?
Yes. There is an MU Shuttle that takes tenants to campus. There is also an MU Express bus which will transport tenants throughout the community.
Is there a laundry facility?
Yes. All 4 and 5 bedrooms have a washer/dryer in the apartments. All other units have laundry facilities onsite.
Are parking permits provided?
Yes. Each tenant is provided with one parking pass. Visitor parking is available in designated lots.
How do I receive mail
Mail is delivered to your unit’s mailbox located in the complex. Amazon, UPS, and FedEx will deliver packages to your door. USPS package delivery will place a key in your mailbox to access a numbered parcel box.
Do you have Security Cameras?
Yes. Security cameras and emergency phones are placed throughout the complex.
Not sure of something? Shoot us a quick message and we’ll be sure to get back to you!